Hey everyone! I'm back from a two-day "MacBook Break." I left Mansfield immediately after the Church Requel service Sunday evening and drove the 3 hours down to my brother Todd's home in Mason, Ohio. He had been having troubles with his 2-year old Dell laptop. After some very frustrating and poor tech support - he was ready to make the switch to the MacBook world, which I have so fallen in love with over the past year.
We spent most of the day Monday getting the info off of his crippled Dell (an excruciating experience which reminded me of just how important a good back up policy really is!) and then headed off to the Apple Store. Todd is so lucky. The store is only 16 miles from his house!
As always we had a great experience at the Apple Store. They have completely revolutionized retailing. We spent about 40 minutes with one of the expert Apple salespersons, who very patiently answered all of our questions. After Todd said, "Yes, this is what I want," the fellow inputted some info into one of the computers and within seconds another person had brought out the equipment Todd ordered. Our salesperson never broke contact - having to leave and go find things and then bring them back.
I then invested another 24 hours (including a night's sleep) getting Todd all set up, and with great joy, explained to him how his new MacBook worked differently than he was accustomed to in the Windows world. For those of you who enjoy this, here is a 38 second video of the unboxing (which, by the way, is the first video I have taken with my new HTC Evo phone - but that's another story for another day!).
